Privacy Policy

Last Updated: June 20, 2026

Introduction

At Tech Dash Repair (“Tech Dash Repair,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. We understand that trust is essential when customers entrust us with their devices and personal information, and we take that responsibility seriously.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, request services, or otherwise interact with our business.

By using our website or services, you consent to the practices described in this Privacy Policy.


Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Device information related to repair services

  • Payment and billing information

  • Any other information you provide when contacting us or requesting services

We may also automatically collect certain non-personal information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Website usage data

  • Cookies and similar tracking technologies


Device Data and Privacy

Protecting customer data stored on devices is one of our highest priorities.

When a device is submitted for repair, upgrade, trade-in, recycling, or disposal, Tech Dash Repair takes reasonable measures to safeguard customer information. Depending on the service requested:

  • Devices may be reset to factory settings when authorized or required.

  • Data may be permanently removed before recycling or resale.

  • Personal files, contacts, photos, and account information may be erased as part of device processing.

  • Customers are encouraged to back up all important data before submitting devices for service.

While we take precautions to protect data, customers remain responsible for backing up their information before service begins.


How We Use Your Information

We may use the information we collect to:

  • Provide repair and technical support services

  • Process transactions and payments

  • Communicate regarding service requests and appointments

  • Respond to inquiries and customer support requests

  • Improve our website, products, and services

  • Send service updates and order notifications

  • Provide promotional communications when you have opted in

  • Comply with legal obligations

  • Prevent fraud and protect our business

We will only use your information for purposes that are consistent with this Privacy Policy or as otherwise authorized by you.


Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties.

We may share information with:

  • Service providers who assist in operating our business

  • Payment processors

  • Technology and website support providers

  • Professional advisors such as accountants or legal counsel

  • Government authorities when required by law

Any third-party service providers with access to personal information are required to maintain appropriate confidentiality and security measures.


Children’s Privacy

Our website and services are not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16 years of age. If we become aware that personal information has been collected from a child under 16 without parental consent, we will take steps to delete such information promptly.

If you believe a child has provided personal information to us, please contact us using the information below.


Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

  • Measure marketing effectiveness

Most web browsers allow you to control or disable cookies through browser settings. However, disabling cookies may affect certain website features and functionality.


Third-Party Websites

Our website may contain links to third-party websites or services. These third parties maintain their own privacy policies and practices.

Tech Dash Repair is not responsible for the content, security, or privacy practices of third-party websites. We encourage users to review the privacy policies of any websites they visit.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for certain processing activities

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other factors.

Any changes will be posted on this page with an updated revision date. Continued use of our website or services following any changes constitutes acceptance of the revised Privacy Policy.


Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Tech Dash Repair

Email: info@techdashrepair.us

Website: www.techdashrepair.us